Reports To: Director of Programs

Schedule: Full-Time, In-Person

Pay: From $56,000 per year

Position Overview

The Substance Use Counselor supports adult women recovering from substance use disorders and complex trauma, including sexual exploitation, trafficking, and abuse. The counselor provides individual and group counseling, completes clinical assessments and treatment planning, and works collaboratively with an interdisciplinary team in a structured ASAM Level 3.5 residential environment.

Her Safe Haven is seeking a compassionate, clinically grounded professional who combines empathy with appropriate structure, accountability, and boundaries. The successful candidate will take initiative, accept responsibility for professional development, and actively participate in an individualized training plan.

Key Responsibilities

- Provide individual and group counseling using evidence-based, trauma-informed approaches

- Complete biopsychosocial and ASAM assessments and standardized screenings, including the PHQ-9, GAD-7, and C-SSRS

- Develop, implement, and update individualized treatment plans consistent with ASAM criteria and DDAP requirements

- Maintain timely, accurate, and compliant clinical documentation

- Complete discharge summaries and participate in transition and aftercare planning

- Participate in treatment-team meetings, case consultations, and continued-stay reviews

- Provide crisis intervention, risk assessment, and safety planning

- Support a safe, consistent, and therapeutic residential milieu

- Coordinate care with medical, psychiatric, case-management, and recovery-support providers

- Maintain a clinical caseload of up to eight residents

Qualifications

- Must meet Pennsylvania DDAP counselor qualifications under 28 Pa. Code § 704.7

- Bachelor’s degree or higher in counseling, psychology, social work, chemical dependency, nursing with a clinical human-services specialty, or another qualifying related field

- Bachelor’s-level applicants must have at least one year—or 1,820 hours—of qualifying clinical experience in a health or human-service setting

- Master’s degree in a qualifying clinical field strongly preferred

- CADC preferred; candidates actively working toward CADC or CAADC certification are encouraged to apply

- Experience providing substance use and co-occurring mental health services, preferably in a residential setting

- Demonstrated knowledge of trauma treatment and the needs of women who have experienced exploitation, trafficking, or abuse

- Commitment to beginning a recognized trauma-treatment certification within the first six months of employment

- Knowledge of ASAM criteria, Motivational Interviewing, DBT-informed interventions, and co-occurring disorders

- Strong clinical judgment, documentation, organization, communication, and crisis-response skills

- Master’s-level clinicians working toward Pennsylvania licensure and independently licensed clinicians are encouraged to apply

- CPR/First Aid certification or commitment to obtain upon hire

- Successful completion of required background and reference checks

Benefits

- Medical, dental, and vision coverage

- Paid time off, including paid parental leave

- Licensure supervision by an LPC at no cost for eligible clinicians

- Individual and group supervision opportunities

- Ample opportunities to accrue direct client-contact hours

- Paid training and certification opportunities

- Private, off-street parking

Work Environment

This is a full-time, in-person position in a collaborative, mission-driven residential program serving adult women in recovery. The work may involve emotionally intense or crisis situations and requires flexibility, professionalism, sound boundaries, and a strong commitment to trauma-informed care.

Interested?

Click here to submit your application.

Reports To: Assistant Program Director

Schedule: Weekends 8am-4pm (1 person); Weekend 4pm-12am (1 person)

Pay: From $16-20 per hour (based on experience)

Position Overview

The Residential Support Specialist (RSS) plays a vital role in supporting adult women who are healing from trauma, sex trafficking/sexual exploitation, and working through substance use recovery. This position ensures a safe, supportive, and structured environment that promotes empowerment, independence, and sustained recovery. The Support Staff provide compassionate, trauma-informed care and are responsible for day-to-day supervision of residents, emotional support, and engagement in program activities.

Key Responsibilities

Resident Support and Supervision 

- Provide consistent, respectful, and supportive interactions with residents.  

- Monitor and maintain a therapeutic, recovery focused environment.  

- Assist residents with their day-to-day needs. 

Program Facilitation and Engagement 

- Encourage participation in treatment-related groups, recovery activities, and community outings.  

- Support Residents in implementing coping strategies and self-care routines. 

- Provide Transportation to appointments, meetings, or errands as needed.  

Crisis Intervention and Safety 

- Use De-escalation skills and trauma-informed practices to manage conflict or crisis. 

- Ensure physical safety and emotional well-being of all residents.  

- Monitor for signs of relapse, distress, or other concerns and report promptly. 

Medication Administration 

- Distribute medications to residents according to protocol. 

- Document administration and report any discrepancies or concerns to clinical staff. 

Communication and Documentation 

- Maintain accurate shift notes and incident reports. 

- Collaborate with program staff and participate in staff meetings.  

- Ensure smooth transition and communication between shifts.  

Household Responsibilities 

- Support residents in maintaining cleanliness and order in the residence.  

- Assist with meal preparation, laundry, inventory of supplies, and light housekeeping tasks.

Qualifications

- High School Diploma or GED required. 

- Knowledge of trauma-informed care, harm reduction, and recovery models. 

- Valid driver’s license with a clean driving record.  

- CPR/First Aid Certification (Or willingness to obtain upon hire). 

- Strong communication, crisis management, and interpersonal skills. 

- Ability to work independently and collaboratively in a team environment. 

- Basic proficiency in computer applications such as Microsoft Word, Excel, Outlook, etc.  

- Comfortable working in a faith-based environment rooted in Christianity. 

- Must pass Universal and PA State Background Checks (we cover the cost)

Preferred Attributes 

- Experience working in residential, behavioral health, or substance use treatment settings. 

- Lived experience with addiction recovery and/or mental and associated systems of care

- Cultural competency and sensitivity to the unique needs of marginalized populations.

Benefits

- Immediate Enrollment in Medical, Dental, and Vision (full time only)

- Paid Time Off (including Paid Parental Leave) for full & part time positions

- Paid trainings & certifications as needed

- Private, off-street parking

Work Environment

- Full-time, in-person position within a residential treatment setting.

- May involve exposure to emotionally intense situations.

- Collaborative, mission-driven team environment serving adult women in recovery.

- Structured, trauma-informed residential setting requiring flexibility, professionalism, and strong teamwork skills.

Interested?

Click here to submit your application.